Your Trusted IT Provider
Complete IT solutions for growing businesses. From managed services and cybersecurity to cloud, hardware, and AI. We handle it all so you can focus on what matters.
30min
Emergency Response
24/7
Monitoring
4hr
Routine Response
Plain English
No jargon, ever
Certified partners with industry leaders:
What We Do
Complete IT solutions, without the headaches
Whether you need day-to-day help or a complete IT overhaul, we'll handle it so you can get back to running your business.
Managed IT Services
Think of us as your IT department. We monitor everything, keep it updated and secure, and we're here when your team needs help. One monthly fee, no surprises.
- Proactive monitoring
- Fast response times
- Regular health checks
Cybersecurity
Phishing, ransomware, data breaches. We'll protect you from all of it, plus Cyber Essentials certification if you need it.
AI Integration
Want to use AI but not sure where to start? We can deploy Microsoft Copilot for quick wins, or build something custom that fits exactly how your business works.
- Microsoft Copilot
- Custom AI Apps
- Process Automation
Hardware & Software
New devices, license renewals, environment upgrades. We supply and configure everything you need. HP, Dell, Microsoft, Apple.
Microsoft 365
We'll set it up properly, keep it secure, and make sure you're not paying for licenses you don't need.
Cloud & Infrastructure
Azure, servers, networks. Whatever you need, we design it, build it, and keep it running.
Help Desk
Something not working? Call us. We'll sort it quickly and explain what happened in plain English.
Who We Work With
IT support for every industry
From professional services to trades, we understand the unique IT challenges different businesses face.
Professional Services
Law firms, accountants, consultants
Trades & Construction
Electricians, builders, contractors
Retail & Hospitality
Shops, restaurants, venues
Healthcare
Clinics, care homes, practices
Manufacturing
Factories, workshops, production
Charities & Non-Profits
Organisations making a difference
Our Approach
You're not a ticket number.
You're a partner.
We've seen too many businesses feel ignored by their IT provider. Stuck on hold. Confused by jargon. Left wondering if anyone actually cares about their problems.
That's not how we work. When you call us, you get a real person who knows your business. When something breaks, we're already on it, often before you've noticed.
30min
Emergency response
4hr
Routine issues
24/7
We're watching
York
Based locally
What Our Clients Say
Real feedback from real businesses
"IT Covered made upgrading our hardware and switching to their managed services easy and hassle-free. Ross explained everything in plain English and sorted any issues quickly. We feel genuinely supported and valued. Highly recommend for reliable, local IT help and services!"
Tom Beachell
Founder, Kopen Digital
Happy with our service?
Leave us a review on GoogleWhy IT Covered
Fed up with IT providers who don't call back?
We started IT Covered because we saw too many businesses being let down. Slow responses. Confusing jargon. Feeling like nobody actually cared. We do things differently.
We catch problems early
Our monitoring spots issues before they cause downtime. Fewer surprises, less disruption.
We explain things clearly
No jargon, no tech-speak. We tell you what's happening and what it means for your business.
We're local
Based in York, we're on-site when you need us. No call centres, no overseas support. Just real people who know your business.
Relationships first
You're not a ticket number. We build genuine partnerships with every client.
Not sure where you stand?Let's find out together.
Our free IT & Cyber Security Audit gives you a clear picture of your current setup: what's working, what's at risk, and where you might be overspending. No sales pitch, just honest advice.
What we'll look at:
Your devices and network
Are they secure and up to date? Any red flags?
Cyber risks
How exposed are you to phishing, ransomware, and other threats?
What you're paying for
Are you overspending on software or licenses you don't need?
Your backups
If something went wrong tomorrow, could you recover?
Takes about an hour. No obligation. You'll get a clear report you can act on, whether you work with us or not.